Ushering in a New Era of Digital and AI-Driven Healthcare

Ushering in a New Era of Digital and AI-Driven Healthcare

As healthcare continues to evolve in response to technological innovation and changing patient expectations, coding professionals are at the forefront of documenting that transformation. The CPT® 2025 code set, released by the American Medical Association (AMA), reflects a clear shift toward the integration of artificial intelligence (AI), digital medicine, and remote monitoring services in mainstream clinical care.

With 270 new codes, 112 deletions, and 38 revisions, this year’s update is not just a refresh, it is a roadmap for the future of healthcare delivery.

Digital Medicine Becomes a Standard of Care

Over the past several years, we have seen digital therapeutics (DTx), and monitoring tools emerge as novel, pilot-stage solutions to fill gaps in chronic disease management. In 2025, these tools have taken center stage, and CPT is catching up to clinical practice.

New codes have been added to support the following: 

  • Remote Therapeutic Monitoring (RTM) of respiratory and musculoskeletal conditions, expanding the types of physiological data that can be tracked.
  • Behavioral and cognitive intervention tracking, such as medication adherence, sleep quality, and mental health trends, all captured through digital platforms. 
  • Digital Therapeutics, FDA-cleared software that prescribes personalized behavioral or cognitive interventions.

As more clinicians embrace these digital-first approaches, coding professionals and documentation specialists must ensure these services are correctly reflected in the medical record to support accurate billing, clinical outcomes tracking, and compliance with payer policies.

AI in Healthcare: Documenting the Machine-Physician Partnership

One of the most anticipated updates in CPT 2025 is the inclusion of codes that reflect AI-assisted diagnostic services, particularly in fields like radiology and pathology. These codes acknowledge that AI is not just a background tool, but an active participant in clinical decision-making.

However, these services bring unique documentation and coding challenges. For instance: 

  • How do Coding professionals distinguish between AI-generated outputs and provider interpretation?
  • What level of physician involvement qualifies the service for reimbursement? 
  • Is the AI being used autonomously or augmentatively?

New CPT descriptors now explicitly require coding professionals to identify the level of automation and provider input, creating a demand for more nuanced documentation from clinicians. Coding professionals must be trained to recognize when AI is involved and ensure the record meets the payer requirements regarding human oversight and clinical validation.

Documentation and Compliance: The New Frontier

As coding expands into these high-tech territories, the importance of documentation integrity cannot be overstated. Payers are rapidly updating policies to determine how and when these services qualify for reimbursement. Inconsistent documentation can lead to denials, audits, or overpayments, especially when AI or digital therapeutics are involved.

Organizations should proactively undertake the following:

  • Educate clinical staff on the documentation requirements tied to new CPT codes.
  • Work closely with compliance and revenue cycle teams to stay ahead of payer-specific nuances.
  • Engage CDI and HIM professionals to develop internal documentation standards and query guidelines for these emerging service lines.
Looking Ahead: Coding Professionals as Strategic Partners

CPT 2025 marks a new chapter in the evolution of clinical documentation. As services become increasingly virtual, intelligent, and remote, coding professionals are no longer just gatekeepers of reimbursement, they are strategic partners in healthcare innovation.

Coding professionals must remain agile, informed, and connected to both clinical and operational teams. This year’s changes highlight the importance of continuing education, interdisciplinary collaboration, and real-time adaptation to ensure organizations are ready to support and sustain digital health transformation.

Conclusion

CPT 2025 isn’t just about new codes, it’s about preparing for a future where digital tools, AI, and remote services are not the exception but the expectation. Coding professionals must lead the charge in ensuring that innovation is properly captured, compliant, and connected to the patient story. With the right training and mindset, we can support a system where quality, technology, and documentation work in seamless alignment.

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Angela Comfort, DBA, MBA, RHIA, CDIP, CCS, CCS-P

Angela Comfort, DBA, RHIA, CDIP, CCS, CCS-P, serves as the Assistant Vice President of Revenue Integrity at Montefiore Medical Center in New York. With over 30 years of extensive experience in Health Information Management operations, coding, clinical documentation integrity, and quality, Angela has established herself as a leader in the field. Before her tenure at Montefiore, she held the position of Assistant Vice President of HIM Operations at Lifepoint Health. Angela is an active member of several professional organizations, including the Tennessee Health Information Management Association (THIMA), where she is currently serving as Past President, the American Health Information Management Association (AHIMA), the Association of Clinical Documentation Improvement Specialists (ACDIS), and the Healthcare Financial Management Association (HFMA). She is recognized as a subject matter expert and has delivered presentations at local, national, and international conferences. Angela holds a Bachelor of Science degree in Health Administration from Stephens College, as well as a Master of Business Administration and a Doctor of Business Administration with a focus in Healthcare Administration from Trevecca Nazarene University in Nashville, TN.

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