Profiles of Leadership During HIP Week  

Four AHIMA members tell stories of their journey into healthcare as we observe Health Information Professional (HIP) Week.

ICD10monitor and Talk Ten Tuesdays are currently recognizing Health Information Professional (HIP) Week, sponsored by the American Health Information Management Association (AHIMA).

As part of this recognition, we asked four of our correspondents – all members of AHIMA – to share their stories of their journey into healthcare.

In this special edition, you’ll read profiles from Gloryanne Bryant, Rose Dunn, Susan Gatehouse, and Laurie Johnson. Here are some of my personal observations about each.

Gloryanne Bryant was among our first contributors, having written pieces on coding compliance during the early start-up years of RACmonitor and Monitor Mondays. I knew we would be fortunate if Gloryanne could make herself available for either the online news edition – RACmonitor – or the live Internet broadcast, Monitor Mondays. Gloryanne, in those early years, was the president of the California Health Information Association. Upon her “retirement” from healthcare, ICD10monitor and Talk-Ten-Tuesdays produced a tribute to her and her long and distinguished career. Fortunately for our readers and listeners, Gloryanne has not retired from our relationship. She’s a popular guest on Talk-Ten-Tuesdays, and writes frequently on coding issues for ICD10monitor. Gloryanne also hosts the quarterly ICD10monitor webcast series that updates of the American Hospital Association (AHA) Coding Clinic.

Rose Dunn came to our attention in the early days of RACmonitor, when she contributed to MICmonitor: a news and information service about the Medicaid Integrity Contractors. When ICD-10 was on the horizon, we asked Rose to contribute to then fledgling ICD10monitor and Talk Ten Tuesdays. When Rose really caught my attention was during a live remote broadcast from the AHIMA convention in Salt Lake City; the applause that greeted Rose was thundering. She had come to the rescue of AHIMA at a time when a rescue was sorely needed. Rose continues her reporting for ICD10monitor and is a popular guest on Talk Ten Tuesdays. Her trademark segment is the Dunn Report, and she’s scheduled to return to the broadcast on April 27. Rose, the chief operations officer for First Class Solutions, has a sense of humor that belies her corporate persona.

Susan Gatehouse came into our orbit several years ago, when she began contributing articles to ICD10monitor and making appearances on Talk-Ten-Tuesdays. Susan is the founder and CEO for Axea Solutions, an Atlanta-based revenue cycle solutions consultancy. Susan is someone you can trust. Her word is her bond. If she says she can do it, she will. I am always impressed with women in leadership roles, especially entrepreneurs. I’ve always believed that as a country we’d do better if we had female presidents. And that certainly can be said about healthcare as well.

Laurie Johnson came into my professional life during one of those many healthcare conferences years ago. We were introduced to one another and bingo, she began writing for ICD10monitor and making appearances on Talk Ten Tuesdays. She has been a stalwart – always on time, always relevant, and always there with helpful advice – as a second pair of eyes for us. Laurie is a regular panelist on the TTT broadcast, and shows up every Tuesday with her Coding Report. She conducts educational webcasts for ICD10monitor, and once again this year, as in past years, Laurie will be leading a three-day webcast on the 2021 Inpatient Prospective Payment System (IPPS) Final Rule. It’s an event ICD10monitor calls “IPPSpalooza” – the 10-week period after the IPPS final rule is released, continuing through Oct. 1st – when the regulations, including the newcodes, become effective.

Facebook
Twitter
LinkedIn

Chuck Buck

Chuck Buck is the publisher of RACmonitor and is the program host and executive producer of Monitor Monday.

Related Stories

Where is the OCR?

The articles describe a significant 2026 dispute over the misuse of health information exchanged by asserting a treatment purpose through Carequality. (Raths) The core allegation

Read More
The Conduent Breach: A Stewardship Failure at Scale

The Conduent Breach: A Stewardship Failure at Scale

EDITOR’S NOTE: The author of this article used AI-assisted tools in its composition, but all content, analysis, and conclusions were based on the author’s professional

Read More

Leave a Reply

Please log in to your account to comment on this article.

Featured Webcasts

AI, Audits, and the Future of the Revenue Cycle

Artificial intelligence is rapidly transforming healthcare revenue cycle operations, from coding and auditing to compliance and denials. Join industry leaders Pam Warren (MaineHealth) and Raemarie Jimenez (AAPC) for a live fireside chat exploring how AI is changing workflows, workforce roles, payer-provider dynamics, and compliance risk—and what organizations should be doing now to prepare.

June 17, 2026

Trending News

Featured Webcasts

Ask Dr. Hirsch: Clarifying Medicare’s Most Misunderstood Rules – Part 2

Medicare regulations are complex and even seasoned professionals struggle to apply them consistently. Due to overwhelming demand, Dr. Hirsch returns for Part 2 of Ask Dr. Hirsch: Clarifying Medicare’s Most Misunderstood Rules to answer even more of Medicare’s most misunderstood questions, covering inpatient status, observation, SNF access, Medicare Advantage denials, and more. Join Dr. Hirsch as he provides clear, referenced answers to real-world questions submitted by your peers, helping you navigate Medicare compliance with confidence and clarity.

June 18, 2026

Reengineering Utilization Management: Building an Adaptive Model for the New Payer Era

Traditional utilization management models can no longer keep pace with regulatory shifts, payer scrutiny, and operational pressures. In this webcast, Tiffany Ferguson, LMSW, CMAC, ACM, ACPA-C, introduces an Adaptive Model strategy that modernizes UM through role specialization, technology-driven workflows, and proactive, team-based processes. Attendees will learn how to restructure programs to improve efficiency, strengthen clinical collaboration, and enhance financial performance in a rapidly changing healthcare environment.

May 20, 2026

Compliance for the Inpatient Psychiatric Facility (IPF-PPS): Minimizing Federal Audit Findings by Strengthening Best Practices

Federal auditors are intensifying their focus on inpatient psychiatric facilities, using advanced data analytics to spotlight outliers and pursue high‑dollar repayments. In this high‑impact webcast, Michael Calahan, PA, MBA, Compliance Officer and V.P., Hospital & Physician Compliance, breaks down what regulators are really targeting in IPF-PPS admissions, documentation, treatment and discharge planning. Attendees will learn practical steps to tighten processes, avoid common audit triggers and protect reimbursement and reduce the risk of multimillion-dollar repayment demands.

April 9, 2026

Mastering MDM for Accurate Professional Fee Coding

In this timely session, Stacey Shillito, CDIP, CPMA, CCS, CCS-P, CPEDC, COPC, breaks down the complexities of Medical Decision Making (MDM) documentation so providers can confidently capture the true complexity of their care. Attendees will learn practical, efficient strategies to ensure documentation aligns with current E/M guidelines, supports accurate coding, and reduces audit risk, all without adding to charting time.

March 31, 2026

Trending News

Prepare for the 2025 CMS IPPS Final Rule with ICD10monitor’s IPPSPalooza! Click HERE to learn more

Get 15% OFF on all educational webcasts at ICD10monitor with code JULYFOURTH24 until July 4, 2024—start learning today!

This Memorial Day, we honor those who gave all for our freedom. Take 20% off sitewide through May 29 with code MEMORIAL26 at checkout

CYBER WEEK IS HERE! Don’t miss your chance to get 20% off now until Dec. 1 with code CYBER25

CYBER WEEK IS HERE! Don’t miss your chance to get 20% off now until Dec. 2 with code CYBER24