CMS Targets Misleading Marketing Claims by Medicare Advantage Plans

CMS Targets Misleading Marketing Claims by Medicare Advantage Plans

Final rule is intended to hold health insurance companies to higher standards.

The final rule issued recently by the U.S. Department of Health and Human Services (HHS) through the Centers for Medicare & Medicaid Services (CMS) will ensure that Medicare Advantage (MA) plans work for seniors and people with disabilities.

By cracking down on misleading marketing schemes, removing barriers to care, expanding access to behavioral health care, and promoting health equity, this new rule will strengthen Medicare Advantage and hold health insurance companies to higher standards.

Moreover, implementing a key provision of the Inflation Reduction Act will improve access to affordable prescription drug coverage for an estimated 300,000 low-income individuals. This is a significant step towards improving healthcare for all Americans, especially for those who are most vulnerable.

Under the new rule, advertisements for Medicare Advantage and Part D plans must mention a specific plan name and may not use the Medicare name, CMS logo, or other information issued by the Federal Government in a misleading way. The rule also increases accountability for plans to monitor the activities of agents and brokers who sell Medicare plans.

Overall, the changes outlined in the final rule aim to improve transparency and accountability in the marketing of Medicare Advantage and Part D plans, which could help individuals make more informed decisions about their healthcare coverage.

Also under the new rule, a granted prior authorization approval must remain valid for as long as it is medically necessary to avoid disruptions in care. Medicare Advantage plans will also be required to conduct annual reviews of their utilization management policies to ensure they are up to date and effective. In addition, health care professionals with relevant expertise must review denials of coverage based on medical necessity before a denial can be issued.

These changes are intended to complement proposals in CMS’ Advancing Interoperability and Improving Prior Authorization Processes Proposed Rule (CMS-0057-P), which seeks to improve the electronic exchange of health information and streamline the prior authorization process through greater standardization and automation.

Programming note: Listen to Tim Powell every Tuesday morning on Talk Ten Tuesdays when he anchors the New Desk, 10 Eastern.

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Timothy Powell, CPA, CHCP

Timothy Powell is a nationally recognized expert on regulatory matters, including the False Claims Act, Zone Program Integrity Contractor (ZPIC) audits, and U.S. Department of Health and Human Services (HHS) Office of Inspector General (OIG) compliance. He is a member of the RACmonitor editorial board and a national correspondent for Monitor Mondays.

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