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Everyone is anxious about how ICD-10 may affect coding productivity and quality. Although we won’t have specific answers until we’re in the thick of things after Oct. 1, there are plenty of strategies that health information management (HIM) directors and managers can use today to mitigate potential problems. Many of these strategies pertain to process improvement – that is, examining workflow more closely to identify the hurdles that slow down coders. Doing this helps coders feel more confident in preparing for ICD-10 while also easing the burden of ICD-9.

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